Effective Date: September 13, 2026
Starwood Industry Co., Ltd. (“Starwood,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information collected through plywoodmfr.com (the “Website”).
This Privacy Policy explains what information we may collect, how we use and protect it, when it may be shared, and the privacy rights that may apply to you.
Our Website is primarily intended for business customers, including furniture brands, importers, wholesalers, distributors, retailers, e-commerce businesses, project buyers, contractors, and other professional purchasers.
1. Who We Are
The Website is operated by:
Starwood Industry Co., Ltd.
No.150 Yongshen Road, Pengjiang District,
Jiangmen City, Guangdong Province, China
Email: info@plywoodmfr.com
WhatsApp / Phone: +86 136 9199 4727
For questions concerning this Privacy Policy or your personal information, please contact us using the email address above.
2. Personal Information We Collect
Depending on how you use the Website or communicate with us, we may collect:
- Contact and business information, such as your name, company name, email address, telephone or WhatsApp number, country or target market; inquiry and project information, including product categories, estimated quantities, specifications, delivery requirements and messages; files you voluntarily provide, such as product drawings, photographs, reference images or project documents; correspondence and quotation records; technical information that may be automatically generated when you access the Website, such as IP address, browser type, device type, operating system, access time, referring pages and security logs; cookie preferences and information generated through cookies or similar technologies where these are used; and order, delivery, invoice or other business records where you enter into a commercial relationship with us.
Please do not submit sensitive personal information through our quotation forms or file-upload functions unless it is genuinely necessary and we have specifically requested it.
3. How We Use Personal Information
We may process personal information to respond to inquiries and requests for quotations; evaluate product specifications, drawings and project requirements; communicate about OEM and ODM furniture projects; prepare quotations, samples and production proposals; manage customer relationships, manufacturing projects, orders and shipment coordination; provide customer support; protect the Website against fraud, misuse, spam and security threats; maintain and improve Website performance and usability; comply with legal, tax, accounting, regulatory or dispute-resolution obligations; and send business or marketing communications where permitted by applicable law.
We will not use personal information for materially incompatible purposes without providing appropriate notice or obtaining consent where required.
4. Legal Bases for Processing
Where the GDPR, UK GDPR or another law requiring a legal basis applies, we generally rely on one or more of the following grounds.
We process information when it is necessary to take steps at your request before entering into a contract or to perform a contract with you. For example, this applies when you request a quotation, product sample or manufacturing proposal.
We may also process information where necessary for our legitimate business interests, such as responding to B2B inquiries, operating and securing the Website, maintaining customer relationships and preventing misuse, provided those interests are not overridden by your rights and interests.
Where required, we rely on your consent, particularly for certain non-essential cookies, marketing communications or other activities for which applicable law requires consent.
We may also process information where necessary to comply with a legal obligation.
5. Cookies and Similar Technologies
The Website may use cookies and similar technologies for essential Website functions, security, preferences, performance and, where enabled, analytics or embedded third-party content.
Strictly necessary cookies may operate without consent where permitted by law. Where applicable law requires consent for analytics, advertising or other non-essential technologies, those technologies should not be activated until the appropriate consent has been obtained.
You may be able to manage non-essential cookies through the Website’s cookie settings or consent tool.
Third-party content, such as maps, videos, social media features or other embedded services, may allow the relevant provider to process information about your device or interaction with that content. Such processing is also subject to the provider’s own privacy terms.
6. Information Submitted Through Our Contact and Quotation Forms
When you request a quotation, we may ask for information necessary to understand your furniture sourcing requirements, such as your contact details, company, market, product category, estimated quantity, drawings, photographs and project description.
We use this information primarily to review your request, communicate with you, prepare technical recommendations and quotations, and discuss possible OEM, ODM, wholesale or project cooperation.
Information that is not reasonably necessary for these purposes should not be submitted through the form.
7. Sharing of Personal Information
We do not disclose personal information simply because it has been submitted through our Website.
We may, however, provide information to service providers acting on our behalf where reasonably necessary to operate the Website or conduct our business. These may include website hosting, email and communication providers, cybersecurity and IT providers, website maintenance providers, form-processing services, professional advisers, logistics providers and other business service providers.
We may also disclose information where required by applicable law, regulation, court order or lawful government request, or where reasonably necessary to protect our legal rights, customers, employees or systems.
Where service providers process personal information on our behalf, we seek to use appropriate contractual, organizational and technical safeguards as required by applicable law.
8. International Data Transfers
Starwood Industry Co., Ltd. is located in China and serves customers internationally.
If you are located outside China, personal information that you send directly to us may therefore be processed in China. Certain Website or technology service providers may also process information in other jurisdictions.
Where international transfers are subject to specific legal requirements, we will take measures required by applicable law, which may include contractual safeguards, transfer assessments, consent where legally appropriate, or other approved transfer mechanisms.
Different jurisdictions may provide different levels of personal information protection.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
The retention period may depend on the nature of your inquiry, whether a commercial relationship develops, the duration of a project or customer relationship, record-keeping requirements, legal and accounting obligations, warranty or dispute periods, and our legitimate need to maintain appropriate business records.
When information is no longer reasonably required, we may delete, anonymize or securely archive it as appropriate and as permitted by applicable law.
10. Data Security
We use reasonable technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure, loss or misuse.
These measures may include access controls, HTTPS or encrypted transmission, account and system security measures, security monitoring and limiting access to information according to business need.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on where you live and which privacy laws apply, you may have rights to request information about our processing of your personal information; access or obtain a copy of your information; correct inaccurate or incomplete information; request deletion; restrict or object to certain processing; withdraw consent where processing relies on consent; request data portability where applicable; object to direct marketing; and lodge a complaint with an appropriate privacy or data-protection authority.
Residents of jurisdictions with additional statutory privacy rights, including certain U.S. states, may also have rights to know the categories of personal information collected, request correction or deletion, and exercise applicable opt-out rights.
Chinese individuals may exercise applicable rights provided under the Personal Information Protection Law of the People’s Republic of China.
To exercise a privacy right, email:
Please describe your request clearly. We may need to verify your identity before completing a request where permitted or required by law.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
12. Marketing Communications
We may contact existing business contacts concerning relevant products, quotations or services where permitted by applicable law.
Where consent is legally required for marketing communications, we will seek consent before sending them.
You may ask us to stop marketing communications at any time by replying to the message or contacting info@plywoodmfr.com.
Stopping marketing communications does not prevent us from sending communications that are necessary for an existing quotation, order, project, contract or other business relationship.
13. Sale or Sharing of Personal Information
We do not intend to operate the Website as a data-broker service.
Where applicable privacy law defines activities such as the “sale” or “sharing” of personal information in a particular way, we will provide any notices and opt-out mechanisms required for activities that fall within those definitions.
Website administrators should ensure that any advertising, analytics or tracking technologies actually enabled on the Website remain consistent with this statement.
14. Do Not Track and Privacy Preference Signals
Some browsers provide “Do Not Track” signals or other privacy preference mechanisms.
Because there is not a single universally applicable Do Not Track standard, the Website may not respond to traditional Do Not Track signals in all circumstances.
Where applicable law requires recognition of a legally valid browser-based opt-out preference signal, appropriate technical controls should be implemented for the processing activities covered by that requirement.
15. Children’s Privacy
The Website is intended for business and professional users and is not directed to children.
We do not knowingly seek to collect personal information from children through our quotation or business inquiry services.
If you believe a child has provided personal information to us without appropriate authorization, please contact info@plywoodmfr.com so that we can review the matter and take appropriate action.
16. Third-Party Websites and Services
The Website may contain links to third-party websites, maps, social media accounts or other online services.
We are not responsible for the privacy practices, content or security of third-party websites. We encourage you to review the privacy information provided by those third parties before supplying them with personal information.
17. Automated Decision-Making
We do not intend to make decisions that produce legal or similarly significant effects concerning Website visitors solely through automated processing of information submitted through our ordinary furniture quotation forms.
If this practice changes, we will update this Privacy Policy and provide any notices or rights required by applicable law.
18. Changes to This Privacy Policy
We may update this Privacy Policy when our Website, services, technology providers, business practices or applicable legal requirements change.
The revised policy will be posted on this Website with an updated effective date.
We encourage visitors to review this page periodically.
19. Contact Us
For privacy questions, requests or complaints, contact:
Starwood Industry Co., Ltd.
Attn: Privacy / Data Protection
No.150 Yongshen Road, Pengjiang District,
Jiangmen City, Guangdong Province, China
Email: info@plywoodmfr.com
WhatsApp / Phone: +86 136 9199 4727