FAQ
OEM & ODM Flat-Pack Furniture Manufacturing Services
Welcome to Starwood’s Frequently Asked Questions (FAQ) page. Here, we’ve compiled the most common customer inquiries with detailed answers, covering ordering, shipping, material specifications, payments, and after-sales support. This page will help you quickly find the information you need to make your purchasing process smoother.
Our highly efficient production line at Starwood ensures the precise assembly of custom bedroom sets, storage beds, and wardrobe solutions.
Are You a Furniture Factory in China or a Trading Company?
Yes. Starwood is a professional panel furniture OEM and ODM manufacturer located in Jiangmen, Guangdong, China. We are a dedicated factory with over 12 years of experience in producing flat-pack furniture for overseas brands, importers, wholesalers, e-commerce sellers, and project buyers.
We support customized furniture manufacturing from product design and material selection to mass production, quality inspection, packaging, and export delivery. With our own production facilities, Starwood helps global buyers develop reliable, market-ready panel furniture products with consistent quality and flexible OEM/ODM service.
What products do you mainly produce?
Starwood mainly manufactures OEM and ODM panel furniture and flat-pack furniture for overseas brands, importers, wholesalers, e-commerce sellers, and project buyers.
Our product range covers living room furniture, bedroom furniture, bathroom furniture, kitchen cabinets, dining room furniture, entryway furniture, home office furniture, kids’ room furniture, storage cabinets, and space-saving furniture solutions.
Typical products include TV stands, coffee tables, wardrobes, bathroom vanities, kitchen cabinets, desks, bookcases, shoe cabinets, sideboards, storage cabinets, and other customized panel furniture products.
We use MDF, particle board, plywood, melamine-faced panels, and other engineered wood materials. We can also provide matching edge banding, cabinet doors, customized finishes, knock-down structure design, and export-standard flat-pack packaging according to your project requirements.
How about the samples?
We will send you the samples but the freight are charged. After the order ls confirmed, we would pay back the express fee.
What is the shipping port?
We ship the goods via Qingdao port or Jiangmen port,Guangdong,China.
Sample Provision and Delivery Details
Yes, we gladly provide complimentary samples to help you make informed decisions. However, please be aware that we do not cover the freight cost. In terms of delivery, order size determines our production timeline, typically lasting around 35-40 working days post deposit clearance.
Understanding Our Payment Terms
We follow a straightforward payment structure. A 30% deposit is required upfront to initiate production. The remaining 70% is paid in the period of shipment or through L/C at sight. This process helps ensure a smooth transaction and establishes trust in our relationship.
What is your MOQ?
Our MOQ is usually 1×20’gp container with packages or loose loaded.
Why Choose Starwood?
Choosing Starwood means selecting a partner committed to delivering unmatched value through beautifully crafted products that fulfill your requirements. As industry pioneers, we consistently provide outstanding products and services that exceed expectations. We warmly welcome your inquiries!
